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GET
Retrieve Case
Check the status of a case for a Managed Account order. Cases are automatically opened when orders are cancelled, returns are requested, or other issues occur.

Case States

Message Types

The messages array contains the entire case history with these possible types:
The most up-to-date case status is represented by the latest object in the messages list.

Authorizations

Authorization
string
header
required

Use your client token as the username. Leave the password blank.

Path Parameters

order_id
string
required

The order ID to retrieve case information for

Response

200 - application/json

Case information retrieved successfully

state
enum<string> | null

Current state of the case

Available options:
open,
closed
messages
object[]

Array of case messages and updates