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GET
/
returns
/
{return_request_id}
Get Return Request
curl --request GET \
  --url https://api.zinc.com/returns/{return_request_id} \
  --header 'Authorization: <api-key>'
{
  "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "order_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "notes": "<string>",
  "created_at": "2023-11-07T05:31:56Z",
  "updated_at": "2023-11-07T05:31:56Z",
  "resolution_notes": "<string>",
  "items": [],
  "label_urls": [],
  "merchant_return_id": "<string>"
}

Documentation Index

Fetch the complete documentation index at: https://www.zinc.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

Retrieve a return request, including any return labels issued for it.
Each entry in label_urls is a signed URL that expires after 7 days. Re-fetch the return to refresh the URLs if a customer hasn’t downloaded the label in that window.

Authorizations

​
Authorization
string
header
required

Zinc API key (Bearer zn_...)

Headers

​
authorization
string | null

Path Parameters

​
return_request_id
string<uuid>
required

Response

Successful Response

​
id
string<uuid>
required
​
order_id
string<uuid>
required
​
status
enum<string>
required
Available options:
open,
approved,
denied
​
reason
enum<string>
required

Universal return reason codes (Shopify + Amazon prepaid alignment).

Available options:
damaged,
not_delivered,
empty_box,
wrong_item,
defective,
not_as_described,
wrong_size,
no_longer_needed,
forced_cancellation,
other
​
notes
string | null
required
​
created_at
string<date-time>
required
​
updated_at
string<date-time>
required
​
resolution_notes
string | null
​
items
ReturnRequestItem · object[]
​
label_urls
string[]
​
merchant_return_id
string | null