> ## Documentation Index
> Fetch the complete documentation index at: https://www.zinc.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Return Request

> Retrieve a specific return request by ID

Retrieve a return request, including any return labels issued for it.

<Note>
  Each entry in `label_urls` is a signed URL that expires after **7 days**.
  Re-fetch the return to refresh the URLs if a customer hasn't downloaded
  the label in that window.
</Note>


## OpenAPI

````yaml /versions/latest.json GET /returns/{return_request_id}
openapi: 3.1.0
info:
  title: Zinc
  summary: >-
    Zinc lets you search, buy, and return items from top online retailers with a
    single API.
  description: >-
    Search, buy, and return items from top online retailers with a single API.
    Supports AI agent ordering via MPP (HTTP 402) — no account required.
  version: '2026-04-27'
  x-logo:
    url: https://mintlify.s3.us-west-1.amazonaws.com/zinc/logo/light.png
  x-guidance: >-
    Zinc lets AI agents buy products from online retailers via a single API. Use
    POST /agent/orders to place an order — no Zinc account needed, payment is
    handled via MPP (HTTP 402 flow). Provide a product URL (e.g. Amazon),
    shipping address, and max_price in cents. The API charges max_price + $1 API
    fee upfront and refunds the difference on completion. Authenticated
    endpoints (orders, products, managed-accounts) require a Bearer token (API
    key prefixed zn_). Docs: https://zinc.com/docs
servers:
  - url: https://api.zinc.com
    description: Production
security:
  - BearerAuth: []
paths:
  /returns/{return_request_id}:
    get:
      tags:
        - returns
      summary: Get Return Request
      operationId: get_return_request_returns__return_request_id__get
      parameters:
        - name: return_request_id
          in: path
          required: true
          schema:
            type: string
            format: uuid
            title: Return Request Id
        - name: authorization
          in: header
          required: false
          schema:
            anyOf:
              - type: string
              - type: 'null'
            title: Authorization
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ReturnRequestResponse'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
components:
  schemas:
    ReturnRequestResponse:
      properties:
        id:
          type: string
          format: uuid
          title: Id
        order_id:
          type: string
          format: uuid
          title: Order Id
        status:
          $ref: '#/components/schemas/ReturnRequestStatus'
        reason:
          $ref: '#/components/schemas/ReturnRequestReason'
        notes:
          anyOf:
            - type: string
            - type: 'null'
          title: Notes
        resolution_notes:
          anyOf:
            - type: string
            - type: 'null'
          title: Resolution Notes
        items:
          items:
            $ref: '#/components/schemas/ReturnRequestItem'
          type: array
          title: Items
          default: []
        label_urls:
          items:
            type: string
          type: array
          title: Label Urls
          default: []
        merchant_return_id:
          anyOf:
            - type: string
            - type: 'null'
          title: Merchant Return Id
        created_at:
          type: string
          format: date-time
          title: Created At
        updated_at:
          type: string
          format: date-time
          title: Updated At
      type: object
      required:
        - id
        - order_id
        - status
        - reason
        - notes
        - created_at
        - updated_at
      title: ReturnRequestResponse
    HTTPValidationError:
      properties:
        detail:
          items:
            $ref: '#/components/schemas/ValidationError'
          type: array
          title: Detail
      type: object
      title: HTTPValidationError
    ReturnRequestStatus:
      type: string
      enum:
        - open
        - approved
        - denied
      title: ReturnRequestStatus
    ReturnRequestReason:
      type: string
      enum:
        - damaged
        - not_delivered
        - empty_box
        - wrong_item
        - defective
        - not_as_described
        - wrong_size
        - no_longer_needed
        - forced_cancellation
        - other
      title: ReturnRequestReason
      description: Universal return reason codes (Shopify + Amazon prepaid alignment).
    ReturnRequestItem:
      properties:
        order_item_id:
          type: string
          format: uuid
          title: Order Item Id
        quantity:
          type: integer
          maximum: 100
          minimum: 1
          title: Quantity
      type: object
      required:
        - order_item_id
        - quantity
      title: ReturnRequestItem
      description: A single product line on a return — which order item, how many.
    ValidationError:
      properties:
        loc:
          items:
            anyOf:
              - type: string
              - type: integer
          type: array
          title: Location
        msg:
          type: string
          title: Message
        type:
          type: string
          title: Error Type
      type: object
      required:
        - loc
        - msg
        - type
      title: ValidationError
  securitySchemes:
    BearerAuth:
      type: apiKey
      in: header
      name: Authorization
      description: Zinc API key (Bearer zn_...)

````